Checkout Specialist

Job Summary

We are seeking a dedicated team member to welcome, assist, and exceed guest service expectations. This role focuses on guest interaction, problem-solving, and promoting both physical and digital services to enhance the shopping experience. You will be responsible for ensuring a seamless and effortless checkout, guest service, and order fulfillment experience.

Skills:

• Excellent communication skills are essential for engaging and interacting with guests in a meaningful way
• Improving guest experiences relies on the ability to troubleshoot effectively and make decisions that enhance overall satisfaction
• Ability to adapt to diverse guest interactions and requests
• Experience in promoting and retailing store benefits and offerings

Responsibilities:

• Uphold outstanding guest service by following established service standards
• Offer a warm and genuine welcome to guests as they enter
• Quickly assess guest requirements and tailor your approach to meet them
• Aid clients by furnishing details about items and suggesting ways to address their concerns
• Ensure that scanning, bagging, and payment processing are carried out with precision and efficiency
• Keep your work station clean and well-maintained
• Keep customers informed about promotions, recent arrivals, and upcoming store occasions
• Encourage clients to become members of loyalty programs and to apply for store-specific credit cards
• Aid guests in utilizing and engaging with digital platforms, such as the store app and online services
• Comply with store policies during return procedures to ensure customer contentment
• Optimize the procedures for order pick-up, drive-up services, and facilitating gift registry transactions
• Aid in addressing and diffusing conflicts with guests while upholding store rules and procedures
• Uphold regulatory compliance by ensuring adherence to federal, state, and local laws concerning regulated products
• Help with general store operations as requested in alignment with business demands

Additional Skills:

• Skillfully managing multiple tasks while also ensuring a high level of attention to detail is essential in many situations
• Offering comfort through providing information on products and services to guests
• Speedy adaptation to evolving technology and digital tools
• Being adept at both autonomous work functions and working collectively with a team

Job Requirements:

• Accurate management of cash transactions and efficient operation of the register system
• Competency to operate outside in varying weather elements
• Frequently lifting and relocating merchandise weighing up to 15 lbs, with sporadic tasks that involve lifting items up to 40 lbs
• Open to working on a schedule that includes nights, weekends, and holidays

About Target

Joining us translates to playing a vital part in our global logistics and inventory operations. Our primary objective is to transport and allocate products efficiently, while maintaining compliance with U.S. Customs regulations. We focus on cultivating strong vendor relationships to secure timely deliveries, optimize inventory levels, and uphold cost-effectiveness.

At Target, our goal is to assist families in discovering fulfillment in the ordinary aspects of life. We are committed to fortifying communities, fostering skills, and generating opportunities for advancement. Together, we succeed as a collaborative force, focused on supporting, cultivating, and prospering.